Category: Getting Along
10 Signs a Prospect will be a Difficult Client – Part 2
This blog post continues my list of 10 signs that a prospect will be a difficult client. To recap what was covered in Part 1: I’ve been fortunate to have had some wonderful clients. I’ve also had some difficult clients – the kind that pay […]
10 Signs a Prospect will be a Difficult Client – Part 1
I’ve been fortunate to have had some wonderful clients – the kind that send flowers to family funerals and housewarming gifts to new homes after moving. I’ve also had some difficult clients. The kind that pay you late, expect you to be available for only […]
How to Limit After-Hours Communications with Co-Workers and Clients
Emergencies happen. A damaging review has to be addressed on social media, a crisis in the news needs to be handled, your client’s office is on fire. I get it. But how often are we corresponding with clients and co-workers after hours on non-emergency projects? […]
5 Things I Tell Myself Before a Difficult Conversation
Some people thrive on conflict. I am not one of them. But as much as I’d love to live in world of perpetual sunshine and rainbows, conflict is inevitable. I’m not going to agree with everyone. People will try to take advantage. Agendas will differ […]
